FAQ

Look below for some great tips

Frequently Asked Questions

Here is a list of common questions that our clients ask us. If you need more information don’t hesitate to get in touch with us.

Plumbing


  • Is the boiler power switch in the "on" position?
  • Is the remote boiler power switch in the "on" position?
  • Is the power on in the house?
  • Is the pilot lit?
  • Is the thermostat calling for heat?
  • Call WaterWorks if you have any further questions or need service.

Radiators can leak from several places. Usually, leaks occur at the shut-off or air valves. These are fairly simple repairs most of the time.

In a steam system, the noise can be due to:

  • Dirty water
  • A back-pitched pipe
  • Clogged return
There are other reasons, but the aforementioned are most common.

In a hot water system, noise can be attributed to a broken circulator pump, too much air in the system, or an expansion or contraction of system piping.

Leaks can occur at controls, piping or boiler sections. Control and pipe leaks are usually repairable, but section leaks usually mean a unit replacement is needed.

First check the following:

  • Is the pilot lit?
  • Is the temp dial set to a proper setting? (In the winter, turn it up due to colder water coming in.)
  • Is the tank leaking or condensating? The leak will continue and get worse. Condensation will dry up and only happen when certain conditions are present.
  • Does hot water run out fast? Running out of hot water can be caused by:
  • The temperature being set too low
  • Age of tank sediment
  • Old or broken control
  • Cracked dip tube
  • Is the tank over 10 years old? If so, think about replacing it.
We'll repair all of these issues. Call WaterWorks if you have any further questions regarding your water heater.

This is a broad area! A water pipe leak can happen when:

  • Old pipes wear out
  • It is subject to poor water conditions
  • It is the result of poor installation techniques
  • There are punctures, cuts, etc.
We take care of all these situations.

Waste pipe leaks can occur much the same way as water pipes do, but add:

  • Improperly sized lines
  • Improperly installed or pitched lines
  • Wrong substances being put into lines, such as greasy food, etc.
We can remedy any of these for you.


Plumbing Repairs


This can be a fairly simple repair most of the time — changing washers, seats and rings, or, on newer faucets, changing the cartridge. These fixes will give new life to your old faucet, and in most cases, last many more years.

There are many different toilets on the market today. Most of the newer ones come with brand-specific parts but are readily available and usually an easy fix.

There are several causes for stoppages:
Main sewer stoppages are from the house to the street and are usually caused by tree roots that have grown into leaky joints below ground or flushing paper towels/wipes, sanitary napkins, or items that shouldn’t be flushed down your toilet. Most of the time we can easily snake these out of your pipes with our sewer machines; sometimes, replacement of lines is needed.
Sinks, tubs, or local stoppages are typically caused by a build-up of hair, grease, or food particles, and also by improperly installed pipes

Call 732-566-0105 For a Team That Takes The Pain Out Of Plumbing Problems.

Waterworks Plumbing and Heating is a professional plumbing company with service to the extended Cliffwood area and beyond.

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